JA Company Programme – Workshop on Customer Experience

* This event is restricted to current Company Programme students only, and is not open to members of the general public *

This in-person Company Programme workshop will be focussing on the Customer Experience, and will help Company Programme students navigate through the different points of contact when engaging with clients.

15:00 – 15:30 – Registrations and Welcome

15:30 – 17:00 – Round 1 of Workshops | Leadership Workshop for Managing Directors Part 1

17:00 – 17:30 – Break

17:30 – 19:00 – Round 2 of Workshops | Leadership Workshop for Managing Directors Part 2

Workshops will include:

• 1.5 Hours (Round 1 and Round 2) Debating and Negotiation Skills – Rachel Cassar
• 1.5 Hours (Round 1 and Round 2)  Sales – Alex Falzon
• 1.5 Hours (Round 1 and Round 2) Media – Frank Zammit
• 1.5 Hours (Round 1 and Round 2) Inbound Marketing Concepts – Elizabeth Pulo
• 3 Hours (same group throughout) Leadership workshop for MDs – Lego Serious Play – Karl Grech